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Uncomfirmed user

Posts 1 to 7 of 7

1

Hi how can repair that error ( https://imgur.com/a/Ojvv04j ) for i can't change group of users for users is uncomfirmed and how can comfirmed one user?Thanks.

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2

Hi Ady
Is that user ever logged in? If not, user need to be logged in to be confirmed.

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3

so......For comfirmed an user him need stay online??

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4

how much should i keep online?

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5

Ady
There is no need to keep the user online, user should just log in (then the account will be confirmed). Group can be changed after the first authorization.

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6

Can't understand please can you explain in more detail?

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7

Ady
The user (whose group you are going to change) should just go to Login page and log in with his nickname and password.
After that you will be able to change his group.

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